Privacy Policy

About This Policy

lunoriventhiax ("we," "our," or "us") operates lunoriventhiax.sbs and provides personal development resources and learning programs. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our content, or participate in our programs.

We're committed to protecting your privacy in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable Australian laws. By using our services, you consent to the collection and use of information in accordance with this policy.

Information We Collect

How We Collect Information

• Directly from you when you fill out forms, create accounts, or communicate with us
• Automatically through cookies and similar technologies when you use our website
• From third-party services like payment processors or social media platforms (with your consent)
• Through surveys, feedback forms, and customer service interactions
• When you participate in our events, workshops, or community discussions

How We Use Your Information

We use your personal information for legitimate business purposes that benefit both you and our organization. These purposes include:

Service Provision

• Delivering learning programs and educational content tailored to your interests
• Processing payments and managing your account access
• Providing customer support and responding to your inquiries
• Sending program updates, course materials, and relevant communications

Improvement and Development

• Analyzing usage patterns to enhance our website functionality and user experience
• Developing new courses and resources based on learner needs and preferences
• Conducting research to improve our teaching methods and content quality
• Testing new features and gathering feedback on our services

Communication and Marketing

We may send you information about new programs, updates to existing courses, and educational content that might interest you. You can unsubscribe from marketing communications at any time using the links provided in our emails or by contacting us directly.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our website and deliver our services. These include:

• Payment processors for secure transaction handling
• Email service providers for course communications and newsletters
• Cloud hosting services for website operation and data storage
• Analytics providers to understand website usage and improve user experience
• Learning management system providers for course delivery

Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new organization. We'll notify you of any such change and ensure your data continues to be protected.

Data Security

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• SSL encryption for all data transmitted between your browser and our servers
• Regular security assessments and updates to our systems and software
• Access controls and authentication measures for our staff and systems
• Secure data storage with reputable cloud service providers
• Regular backups and disaster recovery procedures
• Employee training on data protection and privacy best practices

Your Rights and Choices

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Marketing Communications

You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly. Please note that even if you opt out of marketing communications, we may still send you important updates about your account or services you've purchased.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

Types of Cookies We Use

• Essential cookies: Necessary for website functionality and security
• Performance cookies: Help us understand how visitors use our website
• Functional cookies: Remember your preferences and personalize your experience
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect website functionality and your user experience.

International Data Transfers

Some of our service providers may be located outside Australia. When we transfer your personal information overseas, we ensure appropriate safeguards are in place to protect your data in accordance with Australian privacy law.

Countries where your data may be processed include the United States, Singapore, and member countries of the European Union. We only work with providers who demonstrate adequate data protection standards and have appropriate security measures in place.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from children under 18. If we become aware that we've collected information from a child under 18, we'll take steps to delete that information promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can address the situation appropriately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we'll notify you by email (if you've provided an email address) or by posting a notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.